Primary Care

The Midlands Leadership Academy aims to work with our Primary Care colleagues to create an effective leadership development service that supports the multi-professionals working in Primary Care. We will do this by offering support and development opportunities to individuals, teams, organisations and system leaders as they strive to enhance their leadership capability in a challenging environment.

Leadership in Primary Care refers to individuals’ role in guiding and directing healthcare delivery in primary care settings. Leadership in this setting aims to improve patient outcomes, increase the efficiency and effectiveness of healthcare delivery, and promote collaboration and teamwork among healthcare providers.

Influential leaders in Primary Care possess technical expertise, interpersonal skills, and strategic vision. As a result, they can motivate and inspire their teams to achieve common goals and are committed to continuously improving the quality of care provided to patients.

Primary care leaders include colleagues in General Practice, Primary Care Networks, ICS/ICB, Pharmacy, Optical and Dental. In addition to working with clinicians in these areas, we also support non-clinical staff to develop their leadership skills, including administrators, managers, and other staff responsible for overseeing the daily operations of Primary Care.

What we offer

Our goals are to develop the leadership capacity and capability across Primary Care in the Midlands and to provide a clear, consistent and accessible leadership and OD development offer for the range people who work in Primary Care; supporting individuals, teams, networks and systems. 

Individual leadership development: Through our range of national programmes, local learning and development programmes we support colleagues in Primary Care to understand their leadership competencies, values and behaviours. This leads to creating and promoting a positive, inclusive and people-centred culture that engages and inspires all our people to effectively lead service transformation. 

  • We offer coaching and mentoring support for our colleagues in Primary Care. Coaching and mentoring are both forms of guidance aimed at helping individuals achieve their personal and professional goals. Click here to access.  
  • The Leadership Learning Zone (LLZ) has been developed in the Midlands to provide organisations and individuals with a tool that will enable learning, enhance understanding and embed vital skills and knowledge that will contribute to the, physical and psychological well-being of our people and can be accessed free of charge by all NHS staff via the following link: www.leadershipnhs.uk. LLZ features a suite of 22 leadership learning modules. 
  • Join our Visible Leaders Network. The VLN is designed to support your career whether that be the next level up or into senior roles within the NHS. It is a network designed for Black, Asian and minority ethnic (BAME) staff aimed at aspiring and emerging leaders and managers. Click here for more information.  
  • National Leadership Programmes. Our programmes are designed to help everyone in the NHS discover their full leadership potential and achieve the highest standards in health and care. Click here to access.  
  • The Foundations in System Leadership collaborating for health and care eLearning programme is open to all colleagues working in health, care, local authorities and voluntary sectors. Click here to access. 

Team leadership & OD development: We work in partnership with local stakeholders to ensure that people who work in Primary Care have access to interventions that support their own team development.  

  • Midlands Leadership Academy are supporting the use of the DiSC® tool to support the development of teams. The Everything DiSC® model provides a common language people can use to better understand themselves and those they interact with—and then use this knowledge to reduce conflict and improve working relationships. If you and your team, require this type of input to help strengthen your communication and individual /team awareness then do get in touch and we can discuss this offer and the criteria with you. Further contact us by email [email protected]  
  • We are responsive to requests from Primary Care, providing expertise and guidance in relation to the design, co-design and delivery of bespoke leadership and organisational development solutions. Through our work we support the system to meet the needs of today whilst equipping our people with the skills to identify and transform services for the future. Contact our Senior Primary Care Programme Manager for more information and support. 
  • The Leadership Learning Zone (LLZ) has been developed in the Midlands to provide organisations and individuals with a tool that will enable learning, enhance understanding and embed vital skills and knowledge that will contribute to the, physical and psychological well-being of our people and can be accessed free of charge by all NHS staff via the following link: www.leadershipnhs.uk. LLZ features a suite of 22 leadership learning modules. 

Network support and development: A range of interventions is offered to support the development of all Primary Care organisations including PCNs, GP Federations, GP partnerships, GP practices, Training Hubs, through their leadership and organisational development journeys. 

  • Graduate management scheme: As part of an expanded Graduate Management Training Scheme, the Midlands is ensuring that opportunities for trainees are more readily available in Primary Care. 
  • NHS Leadership Academy is working with apprenticeship providers to offer access to our leadership development programmes as part of apprenticeships. Click here to find out more about apprenticeships. 
  • Talent management: The Midlands is working to ensure that primary care is present in talent management structures and workstreams as these are established across the NHS over the coming years. Click here to find out more about Talent Management.  
  • Consultancy and bespoke solutions: We are responsive to requests from Primary Care by supporting the system to meet the needs of today whilst equipping our people with the skills to identify and transform services for the future. If you would like to discuss our bespoke solutions contact our Senior Primary Care Programme Manager. 

Leadership & Organisational Development for Primary Care Networks

The Midland Leadership & Lifelong Learning team offers a range of tools, models, programme and expertise to support individuals, local partners, Primary Care organisations, GP practices, ICSs and PCNs & Training Hubs to develop leaders for everyone no matter where they are in the career.

The Developing Leadership in Primary Care programme is focused on equipping leaders with the key insights, skills and capabilities to lead their challenging agenda.

Our current offers and how to access

Our current offers can be accessed here on our events page. Click here to access. We encourage all our Primary Care colleagues to subscribe to our monthly newsletter – full of upcoming events, our range of leadership interventions and information for you or for you to share with your colleagues. Click here to subscribe. 

To discuss your organisational needs, please contact our local dedicated Senior Primary Care Programme Manager 

Resources

Senior Primary Care Programme Manager 

Dr Jaswinder Dhap 
[email protected]  

I support the development of leadership capacity and capability across primary care in our region. I started this post in November 2022. I have previously worked for the national NHS Leadership Academy Clinical Leadership Development Team. I have extensive experience as a pharmacist in both primary and secondary care. My roles have included working in hospital, community pharmacies, academia and GP surgeries. I am passionate about supporting workforce development and the leadership needs of clinicians and managers.