Coaching and Mentoring

Are you new to coaching and mentoring and want to know more? Watch the video below!


What is Coaching? 

Coaching is one of the key approaches which aims to support leadership development. It is a method of developing an individual’s capabilities using questioning techniques which enable the individual to become more self-aware, resilient and confident. Coaching is often perceived as the single most effective development opportunity that a leader in the NHS can access: 

  • The relationship has a set duration 
  • It is structured with regular scheduled meetings 
  • Short term and focussed on specific development issues, issues goals and work 
  • The coach does not need to have experience of the coachees role 

The benefits of coaching 

Research by Clutterbuck (1998), Whitmore (2009) and Hawkins (2011) shows that benefits of workplace coaching includes: 

  • Better communication 
  • Greater cooperation 
  • Improved decision making 
  • Increased self-awareness 
  • Less conflict 
  • Overall better performance 
  • Reduced staff turnover 
  • Shared vision and commitment 
  • Supporting individuals and teams through workplace changes 
  • Supports lifelong learning and individual; responsibility for learning 

Access coaching 

We offer an inclusive approach to coaching and are committed to developing a coaching culture. We make this offer for Midlands health and care staff, to register for coaching click here

How to become a coach? 

To become a coach on the Midlands Life Long Learning Coaching register you must: 

  • Be qualified at either ILM5 or EMCC Practitioner level 
  • Undertake Continuous Professional Development (CPD) to enhance knowledge and skills to become a more effective coach 
  • Participate in regular supervision 
  • Agree to undertake two hours of coaching per month 
  • Operate within the ethical guidelines laid out in the EMCC Code of Ethics 

You can find the details on how to register on to our coaching and mentoring hub 


What is Mentoring? 

Mentoring is a dynamic, supportive relationship between two individuals which exists to develop the mentee either within their current role or for the future. Mentoring differs from coaching in that it takes a holistic view of the mentee, is an on-going relationship and the agenda is usually set by the mentee with the mentor providing support and guidance. Mentoring is available to a diverse range of employees and cross-organisational, cross-professional and peer mentoring relationships are encouraged. 

Accessing a mentor 

You can access the Midlands Life Long Learning Mentoring register here

How to become a mentor 

If you have relevant mentoring training or experience, you may wish to register as a mentor on our coaching and mentoring hub, where registered mentees can approach you for a mentoring relationship. By registering, you also become eligible to sign up to our mentoring CPD and supervision offers as part of our support for mentors. To find current offers please visit our events page. 

We offer a range of mentoring routes and training, to find out more please contact us at [email protected] 

Upcoming offers

Manager as coach – Coaching for Improvement

This programme has been designed for colleagues working in roles and projects which involve Quality Improvement (QI), with a focus upon developing participants’ leadership effectiveness for QI through the application of a coaching approach. 

This will enable the development and application of core skills around supporting the engagement of staff, increasing the impact and long term success of change initiatives. 

This programme is a modular series of 3 full day sessions.  You will need to be available to attend the whole day for all sessions

All the sessions will be very interactive, discursive and participative – they are not lectures!  So, please be prepared to have your camera on for all sessions and able to speak and contribute freely in a private space when you join the session. 


What will be covered: 

The opportunity to work with colleagues from across organisations to share learning 

The opportunity to gain key skills around the application of coaching approaches to support staff engagement within change initiatives 

Increased awareness and understanding of the impact of group dynamics within change processes 

Increased understanding of the challenges within establishing and maintaining change  

Increased awareness of their personal response and impact (use of self as an agent of change) 

Manager as coach – Building a coaching culture

About the programme 

Aimed at those in management roles Building a Coaching Culture provides an excellent introduction for those new to coaching and development for those with experience. Designed to enable you to develop practical coaching skills, the programme will give you a solid skills-base to hold coaching conversations within your role as a manager and help to embed a coaching style of leadership within the culture of your team/organisation. Key benefits include, building confidence to lead inclusively through meaningful conversations with diverse groups, building a coaching culture to support the development of high-performing teams, equipping you with the coaching skills to be an effective and compassionate leader.

What will be covered?

This 30-hour development programme run over the course of 10 weeks, incorporates eight live facilitated sessions (20 hrs) delivered virtually via Zoom and associated self-directed video learning sessions (10 hrs), together with online access to learning resources throughout.

Live week 1 – Introductions & ground rules

Live week 2 – Practice in small groups

Live week 3 – Listening and questioning

Live week 4 – Practice in small groups

Live week 5 – Coaching systems and practice

Live week 6 – Applying coaching at work

Live week 7 – Process questions and practice

Live week 8 – Practice in small groups

Video learning sessions are undertaken on a self-directed basis in between live sessions to support your ongoing learning and development throughout the programme.

Benefits of the programme

Participation in the programme will enable you to:

consider personal leadership style and challenges

improve productivity and performance

strengthen manager/employee relationships

understand and lead change

explore collaboration and system working

have the headspace to work through challenges and opportunities related to your leadership role

reflect on and develop the collaborative, compassionate and inclusive leadership skills that are key to success

increase personal insight, enabling you to build your confidence, build on your talents and play to your strengths

increase understanding of personal resilience and how to deepen it.

Coaching Supervision Groups – 2022/23  – book via our events page: 

We have sessions throughout 2022/23 for up to 8 coaches each. 

Our reflective group coaching supervision sessions return for 2022/23 hosted by coaching specialists Becci and Helen from Team Boo.   

In our coaching circles we will focus on the core elements of supervision which are:

  • Normative - are we working ethically and professionally?  
  • Formative  – are we developing our practice?  
  • Restorative – are we looking after our own wellbeing?   

The sessions will offer you an opportunity to learn from others, explore challenges and reflect on your coaching practice and reflect on their coaching practice journey. 

About the facilitator: 

Team Boo are an award winning organisation with a passion for coaching.  

CPD Offers  – book via our events page: 

This year we have selected a range of topics and providers to get the best out of your CPD time – full information on each offer is available via the links below. 

Offers from outside the midlands are here:

Coaching Skills Labs – Facilitated by Chris Birkbeck and Sara Massie. The Coaching Skills Lab offers an opportunity for each coach to work with coaching peers in a safe space and build confidence and competence.

Coming Back to Coaching –This session is for any coach who wants to get back to basics. It’s an opportunity to refresh your skills as the team share a range of practical tools and helpful reminders. The team will demonstrate how to use the coaching wheel, GROW model, and share their expertise in getting started on your coaching.

Coaching in the Virtual Space –Exploring as a coach how the changing space, place and shape of how you may be working in a hybrid space. This could include using platforms such as Teams, telephone coaching etc. The session will explore the current context and situation, the impact of the changing face of work and relationships with individuals and teams.

Monday 23 January 9:00 am – 12:00 pm

Ethical Dilemmas in Coaching –The purpose of this session is for you to explore ethical dilemmas you may face as a coach, particularly where working internally within the system organisation and the role of supervision and reflective practice to explore and resolve challenges and issues.

Mentoring CPD – book via our events page: 

We have a series of development offers that will touch on different areas of mentoring, based on extremely positive feedback last year and back by popular demand. 

Continued professional development for our trained mentors includes sessions on:  

  • Creating Positive Change 
  • Strengths 
  • Wellbeing 
  • Behavioural Science 
  • Motivation 
  • Psychological Safety 
  • Mentoring Tools  

Mentoring supervision  – book via our events page: 

Mentoring supervision sessions will provide a safe collaborative space to become more masterful through reflective practice. 

The sessions run by Emma Coller of Growth Pod will last no longer than 2 hours over zoom. You will be encouraged to provide your ideas so the sessions can be designed around your requirements and goals. By using this fluid approach, we can ensure they are fit for your purpose. 

Examples of what can be explored are: 

  • How to apply theory into action 
  • Gaining feedforward data to improve you practice 
  • Share good practice to develop professionalism and standardisation 
  • Action Learning 
  • Generate ideas and capability for more complex and challenging mentoring conversations 
  • Focus on building your self-care and personal resilience 
  • Time to practice / observe mentoring in action