The Healthcare Leadership Model for health has been developed to create a vision for leadership, one that reflects the very best in care and compassion, alongside a focus on excellent in strategy, vision, direction and engagement.

How is the model used?

The model describes what good leaders do, and it will help you develop as a leader by showing you how your leadership behaviours affect the culture and climate you, your colleagues and teams work in. Whether you work directly with patients and service users or not, you will realise what you do and how you behave will affect the experience of patients and service users of your organisation, the quality of care provided and the reputation of the organisation itself.

360° Degree Feedback

360° degree feedback is a powerful tool that is linked to the nine dimensions of the NHS Healthcare Leadership Model. The tool is an opportunity and a means of enabling you to identify where your leadership strengths and development needs lie by receiving objective feedback from a trained facilitator. A 360° report is compiled using confidential ratings given by your line manager, peers and direct reports,’ giving you an insight into other people’s perceptions of your leadership abilities and behaviours and helping you to identify your developmental needs and action planning around it. 

Next steps

Once you have explored the dimensions, you may want to undertake the free self-assessment tool, which will help you to assess your leadership behaviours and more fully understand your leadership development. Alternatively, why not undertake a full 360°degree feedback opportunity, which would include the support of an experienced feedback facilitator to explore and understand the 360° report. These cost £40 each and would need to be funded by yourself, or by your organisation. 

To explore the dimensions: http://www.leadershipacademy.nhs.uk/resources/healthcare-leadership-model/nine-leadership-dimensions/

For further information or assistance in setting up the process, please contact Dawn Simmonds via [email protected]

Updates from National HLM team below

HLM Observations App

The Healthcare Leadership Model Observations app allows you to record observations about the leadership behaviours that you see around you, helping you explore those behaviours using the dimensions of the Healthcare Leadership Model. 

You can add in your own reflections, save and revisit your entries, set goals and reminders and download a summary PDF report for your programme or portfolio. The app can also be used for recording and reflecting on your own leadership behaviours. 

It’s ideal for your own leadership practice and for those you come into contact with as a 360 Feedback Facilitator.

Sign up here for an account, see our website for further info and an overview video here.

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Continuing Professional Development for HLM Facilitators 

We have now completed the final CPD events for HLM Facilitators for 2024-25. Once dates are released for the next financial year we will update this page and contact facilitators who are registered on the system.

Information is available through your NHS Leadership Academy regional lead for HLM. If you have any further queries please email [email protected]