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Leadership and Change Management Masterclass Series: Working at Scale with Stakeholders to Develop the PCN

Virtual via Zoom.

Introducing our informative and engaging Leadership and Change Management masterclass series. This series comprises of five virtual masterclasses with accompanying toolkits.

Recognising your existing experience and skills as a professional audience, the purpose of these masterclasses is to provide valuable protected time to provide you with fresh insights and equip you with tools to move your area of responsibility forward in ways that are congruent with local and wider systems, and which engage and enable your teams.

Each masterclass will provide an environment to listen and learn about effective practice and different perspectives from subject matter experts and reflect on the application and impact in your leadership.  Importantly, you will have time and space to shape and plan the changes you want to make locally.  Masterclasses will be interactive, allowing for questions, discussion and sharing of ideas and experience.

This is the fifth masterclass in the series and focuses on Working at Scale with Stakeholders to Develop the PCN.  You and each of your stakeholders play a unique part in a complex and dynamic system.  You share a common patient-centred purpose but often have to work with different roadmaps to achieve it.  In this masterclass you will be introduced to some inspiring examples of collaboration which have broken through boundaries will explore how you can work at scale to reduce health inequalities and develop services across the system.

The masterclass will cover:

  • Understand stakeholders and what they need from primary care.
  • Considering the patient perspective and local health inequalities
  • Exploring local/regional opportunities for collaboration, multi-disciplinary working within integrated care systems, and effective resourcing.
  • Introducing Total Quality Management and the contributing factors leaders can develop to improve quality in the PCN and beyond.
  • Action planning.

Participants will take away a Quality Management & Problem-Solving toolkit.


Although the masterclasses are sequenced to develop leadership in the context of change, they are designed to be independent of one another. You can choose to attend all five masterclasses or pick and mix to your development need.  They are scheduled for the following dates and can be booked on individually via the links:

Masterclass One: Leading Change Resilient Systems (Friday 25th March; 10:00–12:00)

Masterclass Two: Understanding Culture and Managing Change (Thursday 7th April; 17:00-19:00)

Masterclass Three: Generating Accountability through Positive Questioning (Friday 6th May; 10:00-12:00)

Masterclass Four: Communicating and Influencing whilst Maintaining Relationships Friday 27th May; 10:00-12:00)

Who can attend the programme?

All NHS staff from Primary, Secondary and Social Care

Date and time:

Thursday 23rd June; 17:00-19:00.

This is a virtual masterclass and delivery will be by Zoom.

Is there a cost to participants? 

No, the programme is fully funded by Midlands Leadership and Lifelong Learning, NHS England and NHS Improvement.

Special Requirements: 

If you have any special requirements with regards to accessibility either before, during or after the event, then please don’t hesitate to contact us at [email protected].

Questions about this event?

Organiser : Phillip Masuwa

Email: midlands@leadershipacademy.nhs.uk