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Staffordshire and Stoke-on-Trent PCN Practice, PCN and Business Managers Leadership Programme

Virtual via Zoom.

“This programme has stimulated and activated a lot of advice and learning, helping me to reframe my skills and abilities in the context of my current role.”

This programme provides support and development for Practice, PCN Practice managers and PCN Business Managers with a focus on their personal skills of leadership and collaboration to ‘work at scale’.  It will consider the nature of the role and reflect on the rapid changes COVID has bought about to the way Practices and PCNs need to work and move forward.  It is designed to equip these Managers with the tools, skills, strategies and networks to lead, manage and influence change.  It will consider how PCNs in the context of the People Plan and Long Term Plan will shape the way healthcare is delivered locally, regionally and nationally, and have a voice in the emerging Integrated Care Systems.

The purpose of the programme is for Practice, PCN and Business Managers to have an opportunity to step away from their busy operational environments and spend time networking, sharing best practice and working ‘on their local healthcare environment’ rather than ‘operationally in it’.  It is not about how to be a Practice, PCN or Business Manager, rather how to develop the skills that will support you to be effective in the role and to enable you to connect with other Primary Care Managers to help build a localised support network.

Specifically, the programme aims are to:

  1. Provide delegates with a robust learning environment to develop ideas, strategies, skills and tools to drive their Primary Care Networks/Practices forward, as appropriate.
  2. Give delegates time and space away from the busy operation to help them shape, plan build and deliver change across the Region, and in their PCN/Practice.
  3. Work with others on common challenges within Primary Care, and develop ways of working in collaboration, co-production, and joined up thinking.
  4. Develop and enhance leadership skills and strategic thinking, and how to engage others in change.
  5. Enhance and develop the delegates personal network of Primary Care Managers, healthcare leaders and decision makers.

Attending the Programme

This programme will be delivered virtually using the Zoom platform and the focus will be on creating a learning environment that is engaging, interactive, informative, supportive, challenging and practical.

The programme is designed to provide delegates with vision into ‘what is possible’ and how to build on and enhance ‘what already happens’.  Throughout, the managers will be encouraged to learn and work collaboratively, sharing ideas and developing a sense of unity and understanding.  They will broaden their understanding of healthcare technology and of the different perspectives of stakeholder groups, enabling them to make more informed decisions around working in collaboration with others.

Delegates will have opportunities to work in small groups on a change theme where they can apply their knowledge and skills to move projects and initiatives forward in their practice/PCN.  They will also have access to a Digital Learning Hub, an on-line platform designed to enhance the remote learning experience.  It includes a range of management tools, programme materials, videos, questionnaires and personal learning activities (pre and post workshop) to embed learning in a supportive and practical way.

The programme is led and facilitated by experienced tutors Sally Turgoose and Alison Wheatly from Aspire Development, supported by Peter Tindall from NHSE/I, a subject matter expert in NHS strategy, change management and forward thinking.  Delegates will have the opportunity to listen to and share ideas and experiences with relevant guest speakers and subject matter experts who are introduced to contribute to appropriate themes.

Workshop Workshop overview Dates
The Big Picture An opportunity to collectively get to grips with the priorities and challenges for primary care nationally and regionally.

To identify areas of personal focus to move forward during the programme.

Tuesday 28th June 2022
Leading in Today’s Primary Care To consider and develop the leadership skills required to work at scale for the benefit of patients and communities, whilst maintaining personal and team wellbeing and effectiveness.

To develop confidence in managing, coaching and developing colleagues and multi-disciplinary teams.

Wednesday 13th July 2022
Communicating and Influencing Strategies To improve communication skills and have constructive conversations.  To understand own working preferences, and use DISC as a tool to appreciate behaviours and strengths of self and others.

To develop strategies to confidently influence stakeholders and decision-makers when working more broadly across teams, networks and systems.

Wednesday 14th September 2022
Leading Change To understand the drivers of change and develop the skills to lead transformational change of people and process.

To gain insight into technological advances which are shaping future healthcare, supporting the development of evidence-based practice.

Thursday 13th October 2022
Collaborative and Systems Leadership To understand who your stakeholders are and what they need from primary care within an integrated care system.

To recognise local community opportunities for collaboration, multi-disciplinary working and resourcing.  A focus on the patient perspective and on health inequalities.

Thursday 24th November 2022
Finale Event To think about the impact of leadership on workplace culture and how to bring about sustainable change.

An opportunity to share experience, progress and learning and to plan ‘what next’, taking ownership of personal performance.

Thursday 8th December 2022
All events will run on Zoom from 09:30-12:30

You must be available on all of the above dates

Questions about this event?

Organiser: Jackie Bryan & Phillip Masuwa

Email: midlands@leadershipacademy.nhs.uk or [email protected]