The Everything DiSC® Certification is for up to 7 people working in primary care who want to be Everything DiSC® champions and facilitate Everything DiSC sessions in the future to primary care people working in Staffordshire and Stoke. Participants need to commit to delivering sessions for 2 years within the ICS. The course prepares practitioners to deliver engaging and impactful DiSC® learning experiences that help people work better together. This holistic DiSC experience teaches the principles of Everything DiSC through a variety of applications and activities.
Course overview, dates, and time commitments
The Everything DiSC® Certification course spans two weeks of learning combining live, instructor-led sessions with self-guided online learning.
There are four live virtual sessions (2 hours per session) over two weeks (see course dates below). Including self-directed learning, the total time commitment is approx. 20 hours (10 hours/week). During the live sessions, participants will learn from Wiley’s education experts, and will work with other practitioners to apply learning, practice coaching and facilitation, and receive feedback in a safe space.
During this two-week, virtual learning experience, you will:
- Deepen your understanding of the DiSC model, theory, research, and key principles.
- Learn to build custom solutions using the Everything DiSC® on Catalyst™ experience.
- Familiarize yourself with the full Everything DiSC application suite.
- Practice facilitation techniques while receiving feedback in a safe environment.
- Gain access to Wiley’s online training centre, connecting you to course content and your peers.

Programme details

How do I express an interest to become an Everything DiSC® Certified Practitioner?
Places on the Everything DiSC® Certification course get booked up very quickly. Please email [email protected] by 27 May 2022 with your expression of interest detailing in approx. 300 words as to why you want to become a certified practitioner. Enono and Staffordshire and Stoke CCG will consider the expression of interests and email you by 8 June 2022 to confirm if you have or have not been successful in securing a place on this course.
Everything DiSC® Facilitation Masterclass
This masterclass is for people who have completed the Everything DiSC® Certification course.
Once you have completed the Everything DiSC® Certification course and received your Everything DiSC® Certified Practitioner credentials, please email [email protected] for details of a bespoke Everything DiSC facilitation masterclass. One masterclass will be organised for the 7 trained practitioners.
Staffordshire and Stoke-on-Trent ICS and PCN Chairing and Facilitation Training
This workshop is for anyone who sets up and runs online meetings and wants to make them more effective and productive. This virtual workshop will explore why, when, and how to run meetings to cater for an online audience. It will support people to host their meetings using engaging and inclusive behaviours to achieve the best possible outcomes.
Specifically, the programme aims are to:
- To explore and practise some of the key skills involved in chairing and handling successful, productive meetings
- To help individuals feel more confident in chairing meetings
- To help people work productively together in meetings
- To agree ground rules to build a good process
- To create clear contracts with groups and individuals
- To engage groups to work on tasks effectively
- To use a range of approaches to organise and shape a group discussion
- To handle challenge and conflict in groups
- To produce a plan for an upcoming facilitation session that individuals need to deliver
Attending the Programme
This programme will be delivered virtually using the Zoom platform and the focus will be on creating a learning environment that is engaging, interactive, informative, supportive, challenging and practical. The programme is led and facilitated by experienced tutors: Clare Sutton and Stuart Whyte from Aspire Development.
| Module |
Theme and Focus of the development |
Duration |
| Pre-workshop Development |
Purpose: to provide delegates with the knowledge about how to run effective online meetings and enable reflection on current skills to identify development areas.
The pre-course learning will also encourage learners to answer questions and complete self-reflections; these responses will be used across the virtual workshop. |
90 minutes |
| Virtual Workshop |
Purpose: to consolidate the pre-workshop learning and allow group discussion and exercises around the topics.
The facilitators will role model several techniques across the workshop to demonstrate how to keep online meetings engaging and interactive. The session will include a practical session allowing learners to practice their skills in running an online meeting.
Workshop Contents:
– Welcome and Introductions
– Stage 1 Learning Recap/Review
– Engaging and Inclusive Ways of Working Together
– Effective Meeting Structure
– Getting the Purpose Right
– Planning Your Meeting Activity 1
– People vs Process vs Content
– Planning Your Meeting Activity 2
– Challenging Scenarios (including Activity)
– Practical Exercise
– Session Close |
3 hours |
| Post-course |
Plan an Upcoming Session/Meeting to Facilitate |
1 hour |
Workshop Dates are as follows:
Tuesday 28th March
Workshops will run from 9:30-12:30
Questions about this event?
Organiser: Jackie Bryan & Phillip Masuwa
Email: [email protected] or [email protected]
Staffordshire and Stoke-on-Trent ICS and PCN Chairing and Facilitation Training
This workshop is for anyone who sets up and runs online meetings and wants to make them more effective and productive. This virtual workshop will explore why, when, and how to run meetings to cater for an online audience. It will support people to host their meetings using engaging and inclusive behaviours to achieve the best possible outcomes.
Specifically, the programme aims are to:
- To explore and practise some of the key skills involved in chairing and handling successful, productive meetings
- To help individuals feel more confident in chairing meetings
- To help people work productively together in meetings
- To agree ground rules to build a good process
- To create clear contracts with groups and individuals
- To engage groups to work on tasks effectively
- To use a range of approaches to organise and shape a group discussion
- To handle challenge and conflict in groups
- To produce a plan for an upcoming facilitation session that individuals need to deliver
Attending the Programme
This programme will be delivered virtually using the Zoom platform and the focus will be on creating a learning environment that is engaging, interactive, informative, supportive, challenging and practical. The programme is led and facilitated by experienced tutors: Clare Sutton and Stuart Whyte from Aspire Development.
| Module |
Theme and Focus of the development |
Duration |
| Pre-workshop Development |
Purpose: to provide delegates with the knowledge about how to run effective online meetings and enable reflection on current skills to identify development areas.
The pre-course learning will also encourage learners to answer questions and complete self-reflections; these responses will be used across the virtual workshop. |
90 minutes |
| Virtual Workshop |
Purpose: to consolidate the pre-workshop learning and allow group discussion and exercises around the topics.
The facilitators will role model several techniques across the workshop to demonstrate how to keep online meetings engaging and interactive. The session will include a practical session allowing learners to practice their skills in running an online meeting.
Workshop Contents:
– Welcome and Introductions
– Stage 1 Learning Recap/Review
– Engaging and Inclusive Ways of Working Together
– Effective Meeting Structure
– Getting the Purpose Right
– Planning Your Meeting Activity 1
– People vs Process vs Content
– Planning Your Meeting Activity 2
– Challenging Scenarios (including Activity)
– Practical Exercise
– Session Close |
3 hours |
| Post-course |
Plan an Upcoming Session/Meeting to Facilitate |
1 hour |
Workshop Dates are as follows:
Tuesday 7th March
Workshops will run from 9:30-12:30
Questions about this event?
Organiser: Jackie Bryan & Phillip Masuwa
Email: [email protected] or [email protected]
Staffordshire and Stoke-on-Trent ICS and PCN Chairing and Facilitation Training
This workshop is for anyone who sets up and runs online meetings and wants to make them more effective and productive. This virtual workshop will explore why, when, and how to run meetings to cater for an online audience. It will support people to host their meetings using engaging and inclusive behaviours to achieve the best possible outcomes.
Specifically, the programme aims are to:
- To explore and practise some of the key skills involved in chairing and handling successful, productive meetings
- To help individuals feel more confident in chairing meetings
- To help people work productively together in meetings
- To agree ground rules to build a good process
- To create clear contracts with groups and individuals
- To engage groups to work on tasks effectively
- To use a range of approaches to organise and shape a group discussion
- To handle challenge and conflict in groups
- To produce a plan for an upcoming facilitation session that individuals need to deliver
Attending the Programme
This programme will be delivered virtually using the Zoom platform and the focus will be on creating a learning environment that is engaging, interactive, informative, supportive, challenging and practical. The programme is led and facilitated by experienced tutors: Clare Sutton and Stuart Whyte from Aspire Development.
| Module |
Theme and Focus of the development |
Duration |
| Pre-workshop Development |
Purpose: to provide delegates with the knowledge about how to run effective online meetings and enable reflection on current skills to identify development areas.
The pre-course learning will also encourage learners to answer questions and complete self-reflections; these responses will be used across the virtual workshop. |
90 minutes |
| Virtual Workshop |
Purpose: to consolidate the pre-workshop learning and allow group discussion and exercises around the topics.
The facilitators will role model several techniques across the workshop to demonstrate how to keep online meetings engaging and interactive. The session will include a practical session allowing learners to practice their skills in running an online meeting.
Workshop Contents:
– Welcome and Introductions
– Stage 1 Learning Recap/Review
– Engaging and Inclusive Ways of Working Together
– Effective Meeting Structure
– Getting the Purpose Right
– Planning Your Meeting Activity 1
– People vs Process vs Content
– Planning Your Meeting Activity 2
– Challenging Scenarios (including Activity)
– Practical Exercise
– Session Close |
3 hours |
| Post-course |
Plan an Upcoming Session/Meeting to Facilitate |
1 hour |
Workshop Dates are as follows:
Tuesday 14th February
Workshops will run from 9:30-12:30
Questions about this event?
Organiser: Jackie Bryan
Email: [email protected] or [email protected]
Staffordshire and Stoke-on-Trent ICS and PCN Chairing and Facilitation Training
This workshop is for anyone who sets up and runs online meetings and wants to make them more effective and productive. This virtual workshop will explore why, when, and how to run meetings to cater for an online audience. It will support people to host their meetings using engaging and inclusive behaviours to achieve the best possible outcomes.
Specifically, the programme aims are to:
- To explore and practise some of the key skills involved in chairing and handling successful, productive meetings
- To help individuals feel more confident in chairing meetings
- To help people work productively together in meetings
- To agree ground rules to build a good process
- To create clear contracts with groups and individuals
- To engage groups to work on tasks effectively
- To use a range of approaches to organise and shape a group discussion
- To handle challenge and conflict in groups
- To produce a plan for an upcoming facilitation session that individuals need to deliver
Attending the Programme
This programme will be delivered virtually using the Zoom platform and the focus will be on creating a learning environment that is engaging, interactive, informative, supportive, challenging and practical. The programme is led and facilitated by experienced tutors: Clare Sutton and Stuart Whyte from Aspire Development.
| Module |
Theme and Focus of the development |
Duration |
| Pre-workshop Development |
Purpose: to provide delegates with the knowledge about how to run effective online meetings and enable reflection on current skills to identify development areas.
The pre-course learning will also encourage learners to answer questions and complete self-reflections; these responses will be used across the virtual workshop. |
90 minutes |
| Virtual Workshop |
Purpose: to consolidate the pre-workshop learning and allow group discussion and exercises around the topics.
The facilitators will role model several techniques across the workshop to demonstrate how to keep online meetings engaging and interactive. The session will include a practical session allowing learners to practice their skills in running an online meeting.
Workshop Contents:
– Welcome and Introductions
– Stage 1 Learning Recap/Review
– Engaging and Inclusive Ways of Working Together
– Effective Meeting Structure
– Getting the Purpose Right
– Planning Your Meeting Activity 1
– People vs Process vs Content
– Planning Your Meeting Activity 2
– Challenging Scenarios (including Activity)
– Practical Exercise
– Session Close |
3 hours |
| Post-course |
Plan an Upcoming Session/Meeting to Facilitate |
1 hour |
Workshop Dates are as follows:
Tuesday 25th April
Workshops will run from 9:30-12:30
Questions about this event?
Organiser: Jackie Bryan & Phillip Masuwa
Email: [email protected] or [email protected]
Staffordshire and Stoke-on-Trent ICS and PCN Chairing and Facilitation Training
This workshop is for anyone who sets up and runs online meetings and wants to make them more effective and productive. This virtual workshop will explore why, when, and how to run meetings to cater for an online audience. It will support people to host their meetings using engaging and inclusive behaviours to achieve the best possible outcomes.
Specifically, the programme aims are to:
- To explore and practise some of the key skills involved in chairing and handling successful, productive meetings
- To help individuals feel more confident in chairing meetings
- To help people work productively together in meetings
- To agree ground rules to build a good process
- To create clear contracts with groups and individuals
- To engage groups to work on tasks effectively
- To use a range of approaches to organise and shape a group discussion
- To handle challenge and conflict in groups
- To produce a plan for an upcoming facilitation session that individuals need to deliver
Attending the Programme
This programme will be delivered virtually using the Zoom platform and the focus will be on creating a learning environment that is engaging, interactive, informative, supportive, challenging and practical. The programme is led and facilitated by experienced tutors: Clare Sutton and Stuart Whyte from Aspire Development.
| Module |
Theme and Focus of the development |
Duration |
| Pre-workshop Development |
Purpose: to provide delegates with the knowledge about how to run effective online meetings and enable reflection on current skills to identify development areas.
The pre-course learning will also encourage learners to answer questions and complete self-reflections; these responses will be used across the virtual workshop. |
90 minutes |
| Virtual Workshop |
Purpose: to consolidate the pre-workshop learning and allow group discussion and exercises around the topics.
The facilitators will role model several techniques across the workshop to demonstrate how to keep online meetings engaging and interactive. The session will include a practical session allowing learners to practice their skills in running an online meeting.
Workshop Contents:
– Welcome and Introductions
– Stage 1 Learning Recap/Review
– Engaging and Inclusive Ways of Working Together
– Effective Meeting Structure
– Getting the Purpose Right
– Planning Your Meeting Activity 1
– People vs Process vs Content
– Planning Your Meeting Activity 2
– Challenging Scenarios (including Activity)
– Practical Exercise
– Session Close |
3 hours |
| Post-course |
Plan an Upcoming Session/Meeting to Facilitate |
1 hour |
Workshop Dates are as follows:
Wednesday 30th November
Workshops will run from 9:30-12:30
Questions about this event?
Organiser: Jackie Bryan & Phillip Masuwa
Email: [email protected] or [email protected]
Staffordshire and Stoke-on-Trent ICS and PCN Chairing and Facilitation Training
This workshop is for anyone who sets up and runs online meetings and wants to make them more effective and productive. This virtual workshop will explore why, when, and how to run meetings to cater for an online audience. It will support people to host their meetings using engaging and inclusive behaviours to achieve the best possible outcomes.
Specifically, the programme aims are to:
- To explore and practise some of the key skills involved in chairing and handling successful, productive meetings
- To help individuals feel more confident in chairing meetings
- To help people work productively together in meetings
- To agree ground rules to build a good process
- To create clear contracts with groups and individuals
- To engage groups to work on tasks effectively
- To use a range of approaches to organise and shape a group discussion
- To handle challenge and conflict in groups
- To produce a plan for an upcoming facilitation session that individuals need to deliver
Attending the Programme
This programme will be delivered virtually using the Zoom platform and the focus will be on creating a learning environment that is engaging, interactive, informative, supportive, challenging and practical. The programme is led and facilitated by experienced tutors: Clare Sutton and Stuart Whyte from Aspire Development.
| Module |
Theme and Focus of the development |
Duration |
| Pre-workshop Development |
Purpose: to provide delegates with the knowledge about how to run effective online meetings and enable reflection on current skills to identify development areas.
The pre-course learning will also encourage learners to answer questions and complete self-reflections; these responses will be used across the virtual workshop. |
90 minutes |
| Virtual Workshop |
Purpose: to consolidate the pre-workshop learning and allow group discussion and exercises around the topics.
The facilitators will role model several techniques across the workshop to demonstrate how to keep online meetings engaging and interactive. The session will include a practical session allowing learners to practice their skills in running an online meeting.
Workshop Contents:
– Welcome and Introductions
– Stage 1 Learning Recap/Review
– Engaging and Inclusive Ways of Working Together
– Effective Meeting Structure
– Getting the Purpose Right
– Planning Your Meeting Activity 1
– People vs Process vs Content
– Planning Your Meeting Activity 2
– Challenging Scenarios (including Activity)
– Practical Exercise
– Session Close |
3 hours |
| Post-course |
Plan an Upcoming Session/Meeting to Facilitate |
1 hour |
Workshop Dates are as follows:
Thursday 8th September
Workshops will run from 9:30-12:30
Questions about this event?
Organiser: Jackie Bryan & Phillip Masuwa
Email: [email protected] or [email protected]
The masterclasses are a series of standalone presentations covering a variety of topics. Each masterclass is 2.5 hours long and colleagues can pick which ones to attend.
Monday 21st November 1-3.30pm
Creating high performance teams
This module draws upon the latest research and understanding about what makes teams high performing, drawing on analysis of the highest performing teams in one of the world’s largest companies. It explores the team as a complex, adaptive system within other complex adaptive systems, using the PERILL model of team function and dysfunction — Purpose, External connections, Relationships within the team, Internal systems, Learning and Leadership. The key content includes:
- What is a team? A high performance team?
- Why most problems in teams are systemic in nature – and how a systemic approach provides more durable solutions
- How to build a coaching culture within a team
- High performing teams of teams
Questions about this event?
Organiser: Jackie Bryan & Phillip Masuwa
Email: [email protected] or [email protected]
Masterclasses- The team leader’s toolkit
The masterclasses are a series of standalone presentations covering a variety of topics. Each masterclass is 2.5 hours long and colleagues can pick which ones to attend.
Thursday 12th Jan 9.30am-12noon
Module Five: The team leader’s toolkit
In this module we deepen the knowledge from the previous modules, by equipping participants with further practical tools and techniques. Topics include:
- How to make team meetings twice as effective
- How to make better decisions/ choose between difficult options
- How to work with strong emotions
- How to develop strong collective values in a team
- How to cope with common derailers, such as imposter syndrome
- Advanced tools of listening and questioning
Questions about this event?
Organiser: Jackie Bryan
Email: [email protected] or [email protected]
Primary Care Networks (PCNs) are an NHS initiative bringing general practices together to work at scale, with an intention to improve a range of services to patients, while enabling an easier integration with the wider health and care system. Most networks are geographically based and, between them, cover all practices within a clinical commissioning group (CCG) boundary.
As these PCNs are born out of collaborations between general practices, it is important to ensure the relationships are underpinned by trust, support, and clear focus regarding roles of collaborations. In instances where clarity is lacking, there are likely to be operational issues within the PCNs, which can lead to a lack of efficiency, among other things.
Organisational Assessment and Development Planning
This stage will be undertaken between June and September. The purpose of this phase is to develop a strategic plan for the programme, which will be based on reviewing organisational information and co-ordinating with the various PCNs on assessment processes. This is especially important in a model where there are several different organisations involved; each with their own ways of working and cultures. The consultant will undertake an assessment of each PCN via an online survey and through talking to member practice leads.
The aim will be to gather information on how partnerships could be maximised in this context, particularly to ensure collaborative ways of working for each PCN. The purpose is to initiate a learning assessment which will determine improvement and development ideas across the participating PCNs. The key to success will rely on leaders, managers and teams having a strategic route map with clearly defined stages and phases that enable them to see where they fit and the role they do play, or should play, in creating a high performing culture.
Workshops
The consultant will hold two workshops for the PCN members. The aim of the first half-day workshop is to discuss the learnings and implement working solutions in the format. The workshop will focus on the current ways of working and what needs to happen to build a resilient and sustainable workforce moving forward, across various PCNs. It is important to ensure all individuals involved are highly engaged as the strategy for achieving the objectives requires collaboration of leaders from the various practices. The first workshop will take place around September time and exact date, time, location will be agreed with each PCN.
The aim of the second half-day workshop will be to discuss the implemented solutions and offer ongoing support on how to circumvent other issues. This will be delivered in a similar format to the first workshop. It’s important to ensure there is ongoing team building and development of an appropriate culture, behaviours, and values, so as to maximise collaboration.
CDs should send expressions of interest on behalf for the whole PCN to [email protected]
The CCG will triangulate with PCN maturity matrix assessments to identify PCNs that might benefit from this programme.