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Complete Leadership Series – Leading with courage and compassion Cohort 3


This workshop is part of our Complete Leadership Series, leading and influencing in teams and systems, to help you target areas of development leaders and managers have identified as top priorities right now.

About the workshop.

The need for a people-focused approach to leadership in the NHS has become vital in the recent turbulent times. Compassion and courage are two of the six NHS care values required by health and social care staff. This workshop will explore how they can make us effective leaders who focus on the need for a passionate commitment to do the ‘right things at the right time’ for service users. 

This engaging and interactive workshop, which will be split into two modules, will provide an important insight into what it means to lead with courage and compassion in the NHS. An interview with an expert guest speaker will outline why leading with courage and compassion is important in meeting the challenges of the current and future climate. A range of highly relevant case studies will be used, showing service users’ experiences and ethical dilemmas. These will provide a basis for facilitated group discussions on what is the ‘right thing’ and (importantly), how and when to do it to get successful and safe outcomes. You will have the opportunity to reflect on your values, your authenticity and how you demonstrate courage and compassion in your leadership role – along with how you transmit this through to your colleagues. 

What will be covered: 

  • Identify what we mean by compassion, courage and the behaviours associated with them 
  • Explore how leading with courage and compassion fits with the healthcare leadership context 
  • Explore how moral and ethical dilemmas in the system impact on your leadership role and develop approaches to resolving them 
  • Consider the link between patient pathway and the patient experience 
  • Identify how mindset, style, and previous experience can influence an individuals’ approaches to leading with courage and compassion 

Dates and times: 

Session 1 14th February 2023 09:00 – 12:00

Session 2 1st March 2023 09:00 – 12:00


Who is this session for: 

The NHS Leadership Academy provides leadership development for people of all backgrounds and experiences across health and care. 

This session is aimed at emerging leaders. 

Emerging leaders: For those in front-line and operational management roles looking to improve and enhance their leadership capability ​ 


Other information:

If you are unable to attend any of the sessions above please register via our Expression of Interest page, this will help us to understand the demand for our programmes and plan accordingly. You will also be notified when we release new dates for this workshop.

If your circumstances change and you can no longer attend, please email [email protected]

The session will be delivered virtually 


About the facilitator 

Impact Psychology for Business is a Manchester-based consultancy with over 29 years of experience in helping organisations develop and release the full potential of their people by applying the principles of occupational psychology to the world of work.  

Maria Moneva, Business Psychologist and Head of Assessment, Impact Consulting Psychologists Ltd.  

Maria is a Graduate Member of the British Psychological Society (MBPsS), having completed a BSc (Hons) in Psychology at University of Glasgow and MSc in Organisational Psychology at Alliance Manchester Business School. Prior to joining Impact Psychology for Business, she had built a successful career as a HR Adviser in Social Care, providing support and guidance on a wide variety of sensitive matters. Her passion for wellbeing and her deep understanding of the employee life cycle and the need for organisational governance and operational outcomes, enable her to strike a balance between employee engagement and business practices. She actively applies this approach to her work as a business psychologist, giving her a compassionate yet pragmatic view of the needs of the client. Maria also has extensive experience in personnel selection, having worked at the UK’s biggest specialised recruitment agency and is now the professional lead at Impact for senior level recruitment psychometrics.  


Juliette Yardley, Associate Senior Consultant 

With an academic background in psychology and over 25 years of experience within the field of applied positive psychology in the workplace, Juliette is an expert in exploring the ability of each individual to thrive and develop and to take positive control of choices, actions and behaviours. 

She is passionate about creating sustainable behavioural shifts amongst employees that build resilience, and in developing emotionally intelligent environments, enabling people to discover their signature strengths. 

Her delivery style is creative and high energy, stretching and challenging beliefs, attitudes and mindsets. 


Janice Clare, Associate Senior Consultant  

Janice is a Learning and Development consultant with Impact and has a wealth of experience across a variety of sectors. Having been employed within AstraZeneca, Janice has gained experience in sales, training and HR sector. Currently delivering coaching and developmental programmes virtually, supporting the NHS throughout the COVID 19 lockdown period, relating to resilience, resourcefulness and innovative ways of leading through ambiguity.  Janice has an ability to critically challenge and support leaders, enabling them to develop high levels of self-awareness and consider how they impact the culture of the organisations they are accountable to.  Janice has a strong track record and can work within organisations in a wide variety of roles, including observational assessment and feedback – linking to personal development and strategic succession planning. 

Questions about this event?

Organiser : Leadership and Lifelong Learning Team

Email: midlands@leadershipacademy.nhs.uk