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PCN Masterclass: The Team Leaders Toolkit


As the development of PCN’s gathers a pace it is important that we look to develop our skills and leadership capacity across the region. To this end we are running a series of Master Classes, to be delivered virtually throughout March and April of this year. Each class will explore key facets of the leadership challenge and is delivered by a subject expert. The overall aim is to improve confidence founded on a greater understanding of what it takes to make a great team. Subjects covered will include diversity, talent management, teamship, courage and change with delegates being given access to a learning portal containing many tools and support materials which can be applied in our daily lives.

Delegates joining the programme will:

  • Have a clear understanding of leadership and effective management within an organisation
  • Learn practical strategies to develop the ED&I agenda across the region
  • Explore the challenges and opportunities facing career progression
  • Recognise the key components of a high performing team and the foundations of Teamship
  • Study the importance of Effective Followership in developing a dynamic culture
  • Improving leaders’ ability to inspire others, to access courage and empower those around them
  • Explore strategies to handle emotions, make conversations safe and improve communications

The programme is highly engaging, practical, and relevant. Delegates will have the opportunity to work on a service improvement initiative of their choice, benefitting from the support of the wider group. The programme qualifies for formal CPD points allocation (3 points per Masterclass).

The Masterclasses are open, and recommended for all Clinical Directors, Board Level, Practice Managers, PCN Managers, Nurses, Business Managers, Nurse Practitioners, Physicians, General Practitioners (GPs), Dentists, Pharmacists, Paramedics, Mental Health Professionals, and ARRS roles.  There are a maximum of 40 delegates spaces at each masterclass.

The Master Classes themselves are delivered by Votive Leadership Development Consultancy Ltd and Excellence in Action, two outstanding external organisations who bring a broad breadth and depth of experience to the topics covered. Both are members of the national NHS Leadership Academy and are well versed in the unique challenges facing Primary Care at this present time.

Masterclass 5: The Team Leaders Toolkit

In the final masterclass we bring everything together and provide delegates with a practical toolkit to improve performance across the network. Delegates will have access to learning portal which will contain micro learning opportunities and tools which can be applied within everyday life. We will also discuss the “Service Improvement Challenge” as well as:

  • How to make team meetings twice as effective
  • How to make better decisions/ choose between difficult options
  • How to work with strong emotions
  • How to develop strong collective values in a team
  • How to cope with common derailers, such as imposter syndrome
  • Advanced tools of listening and questioning
  • State Management – accessing confidence

Confidentiality & GDPR

Data contained in the Expression of Interest form will be treated as confidential. Identifiable details will not be shared with any other parties, with the exception of the Votive Leadership Consultancy Limited. Votive Leadership Consultancy Limited will share with NHSE/I anonymised themed information. By completing the form below, you are agreeing for NHSE/I to share your personal/professional information with Votive Leadership Consultancy Limited.

Questions about this event?

Organiser : Phillip Masuwa

Email: midlands@leadershipacademy.nhs.uk