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Leadership & Change – Positive Questioning / Holding People to Account – Managing Conflict Workshop


The programme is being delivered in the context of the COVID-19 pandemic and the ambitions of the Long-Term Plan and NHS People Plan. Throughout the pandemic, leaders have had to operate beyond their comfort zone. Leaders at all levels have risen to the challenge in what has been an unprecedented year for the NHS. We need to recognise this talent; unleash their potential and we can do this through the power of mentoring. For this to be effective, individuals need to be upskilled in the delivery of mentor-led interventions. For example: developing their leadership capabilities as mentors who are compassionate, inclusive and distributive; to support innovation, new ways of working and sustainability; and support them in developing behaviours that enable them to deal with issues of equality, diversity and inclusion, particularly in the current context.

This is a specialist 2-hour workshop that is aimed at any member of the multi-disciplinary team working in a Primary Care practice or PCN setting.

What will the workshops achieve for programme participants?

The workshops are short sessions designed to support those in primary care to understand how to be more effective change agents, communicators and leaders. Evidence-based and well tested practical tools, techniques and resources will be shared to support day to day practice.

Dates and times:

Thursday 1st July 2021: 17:00-19:00

Programme Structure:

Workshop 3 Positive Questioning/ Holding People to Account-Managing conflict.          

  • To have opportunity to consider the impact of positive questioning techniques to help when giving feedback or holding others to account.
  • To explore why conflict may arise & consider ways to manage or diffuse it.
  • To consider the importance of workforce development & talent management.
  • Is there a cost to participates in the Programme?

No, the Programme is fully funded by the NHS England & NHS Improvement.

Who can attend the webinar?

Anyone who works in Midlands primary care.

How can I register an interest in the programme?

Deadline to register for a place on the programme is 1 June 2021

Programme places will be confirmed by 8 June 2021

Please note:

Places are limited to 30 and we expect to be oversubscribed.

Applications will be considered on a first-come first-served basis.

Places will be allocated equally across the Midlands.

The facilitator for the webinars

Rebecca Riley

Questions about this event?

Organiser : Phillip Masuwa

Email: midlands@leadershipacademy.nhs.uk

Leadership & Change - Positive Questioning / Holding People to Account - Managing conflict Workshop 3

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